US Job Training - FAQs

  • Are you the US Postal Service?

    No, we are an independent organization that assists job candidates with the hiring process for the US Postal Service.

  • Am I guaranteed to get a job if I register?

    No. You are guaranteed a refund if you do not pass the exam or if you are not offered a job on your first interview.

  • Are there jobs in my area right now?

    Jobs are posted each day at the USPS site. As you will see, jobs are available all over the country. Typically, at any given time, there are about 1,000 job openings available throughout the United States.

  • There aren't any jobs near me right now. What should I do?

    Jobs come and go frequently all over the country. Be sure to apply for any job so that you can go ahead and take and pass the exam. Once you do, you will find out about jobs that may not be posted to the public. Plus, more jobs will be posted by the time you do.

  • Can you guarantee a job will become available near my zip code?

    No. Jobs become available as needs dictate by the USPS. Typically, jobs become available near just about anyone within a few weeks because postal workers are needed all over to deliver packages to all homes in America.

  • Are there full-time, part-time, and seasonal positions available?

    Most entry level positions allow for all types of schedules, and this is typically reviewed during the interview process.

  • Do you have to have experience to work for the Post Office?

    No experience is required.

  • Is US Citizenship required (or Green Card)?

    Yes. When you apply, you will be required to provide your Social Security Number, or Green Card number.

  • Do you have to have a High School Diploma or GED to work for the Post Office?

    No. You do not need a High School Diploma or GED, unless you are under the age of 18.

  • I do not speak English. Is that required?

    Yes. The USPS requires that you be able to speak and read in English.

  • Is there an age limit for applicants to work for the USPS?

    You must be at least 16 to work for the Post Office, but there is no age cap.

  • What if I have a felony on my record?

    It depends on the felony and how long ago you were convicted.

  • Is there a vision requirement to work for the USPS?

    Yes, the Post Office requires correctable 20/40 vision in the best eye & min 20/100 in the other eye.

  • Is a physical exam required?

    Although the U.S. Postal Service reserves the right to request a physical examination, generally one is not required. You may be asked to demonstrate your ability to lift items with the same weight as packages or satchels necessary for your particular position.

  • How heavy are the packages that require lifting and carrying?

    The weight of packages, bundles and mail carts will vary according to position. The average weight of shoulder satchels is 35 lbs. The average weight of containers used to load and unload mail is 70 lbs. A Mail Handler may be required to push rolling containers weighing up to 1,500 lbs.

  • Will I have to wear a uniform?

    This will vary with position. Most positions with the U.S. Postal Service require wearing an approved uniform and others require the adherence to a particular dress code.

  • How long do I have to work before medical benefits are made available to me?

    This will vary depending on your position. For qualifying positions, benefits will be offered after the 90 day probationary period.

  • Will I have to work overtime?

    Overtime is not intended to be part of your regular schedule however may be required depending on the volume of mail processed at your location as well as procedural changes implemented by the Postmaster.

  • Are “paid vacation” or “leave” programs offered?

    Yes. Paid vacation and leave programs are offered to career employees. They increase in length as your number of years of service increase.

  • Is there a 401K Plan offered?

    A similar program is extended to career employees. The U.S. Postal Service offers a Thrift Savings Plan (TSP) which is a retirement savings and investment plan for Federal employees. The TSP´s purpose is to provide retirement income and the same type of savings and tax benefits that many private corporations offer under a 401K Plan.

  • Will my family be covered under my medical insurance?

    Employees qualifying for medical benefits may opt for a family plan which provides health insurance for members of the plan for a designated monthly premium.

  • Are annual Cost of Living raises provided?

    Yes. Most employees receive regular salary increases and, when applicable, overtime pay, night shift differential, and Sunday premium pay.

  • Is there opportunity for growth and promotions?

    Yes. There are opportunities to move from one employment status to another as well as from one position to another.

  • Does the US Postal Service offer any childcare incentives?

    Yes. The Flexible Spending Account (FSA) Programs extended to career employees after one year of service. Tax-free FSA contributions can be used to cover most out-of-pocket health care and dependent care (day care) expenses.

  • Does the Post Office give preferential treatment to veterans?

    Yes, veterans can receive 5 to 10 additional points on their exam score, depending on the status of the discharge.

  • What’s on the Postal Battery Exam 473?

    It’s a one hour exam, with four separately timed sections; Address Comparison and Checking, Forms Completion, Coding, and Memory. The questions themselves are not all that difficult. The issue is you only have a limited amount of time. Therefore, it’s vital to prepare in advance.

  • When will the test be given?

    After you have successfully completed your eCareer Profile, applied for your first position, and passed the Personality Characteristics Assessment online, you will be contacted by email to schedule an exam at an independent testing facility in your area. You will be able to choose a time and location that is convenient to you.

  • Can I take the exam at home?

    No. The exam is a supervised exam and you will take it at an independent testing facility determined by the USPS in your area. You are able to take the online assessment called the “Personality and Experiences Inventory” at home on your computer.

  • How long does it take to get my exam score?

    Generally applicants will receive their score within an hour by email.

  • Once I apply for a position, how long will it take to get a response if I have been chosen to come for an interview?

    The Postmaster, the head of a particular Post Office, is the person most likely to interview the applicant. Because the Postmaster must plan interviews according to availabilities in his/her particular work schedule, the applicant interview times will vary by location.

  • Typically, how many people apply for each job?

    On average, there are between 10 and 20 people that apply for each job.

  • Will I interview with one person?

    Yes. Generally interviews are conducted by the Postmaster in his office which is located inside the Post Office. There may be instances when the Postmaster will call in a manager or supervisor into the interview to get their feedback on you as a potential employee. These times are rare.

  • Can I apply for more than one job?

    Yes. Once you have applied for a job and scored well on the exam, you are entered into a pool of applicants in the Postal Service’s registry and will be considered for not only the job you have applied for, but for as any additional jobs you choose to apply for thereafter.

  • How many people are interviewed for each job?

    Typically the three highest scorers on the exam are invited to the interview where one will be given the job.

  • When I apply for a position requiring the use of my personal vehicle, what types of tests will my vehicle have to undergo?

    As of December 2010, no U.S. Postal Service specific tests are required for your personal vehicle. The applicant must maintain a current inspection and/or pass emissions tests according to individual state and county regulations. The applicant will need to provide documentation that all local requirements have been met and are current.