Section 3- Tell Us Your story

USPS associates bring a wide variety of backgrounds and experiences to their work experiences and now it’s time to hear about yours.

During Tell Us Your Story, you’ll tell USPS about the background and work experiences that have shaped who you are.

Keep in mind:

  • Be open and honest
  • Work quickly; don’t spend too long on any one question
  • Once you respond, you’ll automatically advance
  • You can only go back one question
  • Takes approximately 2 minutes
  • Number of questions 21

1. How do you think your last supervisor would rate the quality of your work compared to others?
The very best
Among the best
Above average
Average
Needing some development
Needing substantial development

When asked questions about how your supervisor would rate your performance, don’t be afraid to toot your own horn! Give yourself the benefit of the doubt and show that you have confidence in the quality of your work. USPS is looking for Customer Service Clerks with either the best or among the best quality in their work.

2. How many unexcused tardies did you have per month at your most recent job?
None
1-2
3-4
5-7
8-10
More than 10

The USPS expects Customer Service Clerks to be reliable and punctual. A candidate with a history of tardies is not a good fit for this position. The ideal candidate will answer this question as “none” as it shows a real commitment to showing up on time for work. This is an important attribute of the Customer Service Clerk. If you have a history of being late for work, try to recall the situations which caused you to be tardy, and then consider if any of them could have been potentially excused.

3. How long do you anticipate remaining with USPS?
Less than 6 months
6 months-1 year
1-2 years
2-5 years
5-10 years
More than 10 years

Remember, one of the largest expenses for any organization is the cost of turnover. There is a lot of time and resources dedicated to training new hires. When new hires do not remain with the organization, then additional money must be spent to training a replacement. The USPS is interested in those people that will remain with the organization long-term. Of course you do not know what the future holds, but you do know if you intend to stay long-term. The ideal Customer Service Clerk would answer this with “5-10 years” or “More than 10 years”..

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