8. I am often described as being quiet
I am often describes as being very outgoing

MLM: I am often describes as being very outgoing
A Customer Service Clerk is considered to be the face of the postal service and is expected to have an outgoing and friendly personality and be able to communicate well with customers. The ideal Customer Service Clerk will possess this type attribute.

9. My performance is best when I am very busy at work
When I have a reasonable workload, I perform best

MLM: My performance is best when I am very busy at work
This job can be demanding, especially on days when there is a lot of customer traffic in the facility. The

USPS is looking for associates who can handle this type of challenging work. Choosing “Most like me” shows that you perform well in a fast-paced environment.

10. I always see the good in any situation
I always think about what could go wrong in a situation

MLM: I always see the good in any situation
This question is similar to an earlier question. This is intentional. Remember, consistency is key. Customer Service Clerks sometimes deal with upset customers, lost packages, and long customer lines. USPS would prefer Customer Service Clerks to be optimistic and approach a task or challenge with the expectation of accomplishing it or resolving it. The ideal Customer Service Clerk will always see the good in any situation.

11. I can deal with anything that I am faced with
Some obstacles are too difficult to handle

MLM: I can deal with anything that I am faced with
This question is similar to an earlier question. This is intentional. Remember, consistency is key. Customer Service Clerks sometimes deal with upset customers, lost packages, and long customer lines. USPS would prefer Customer Service Clerks to be optimistic and approach a task or challenge with the expectation of accomplishing it or resolving it. The ideal Customer Service Clerk will always see the good in any situation.

12. People should say when something is wrong
I can tell how someone is feeling

MLM: I can tell how someone is feeling
This is similar to an earlier question. This is intentional and designed to identify inconsistencies. A Customer Service Clerk should be empathetic and maintain pleasant and effective public relations with

customers. It is important that the ideal candidate demonstrates great customer service and be able to communicate effectively while being understanding of the customer’s needs.

Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

Pages ( 13 of 21 ): « Previous1 ... 1112 13 1415 ... 21Next »

Comments are closed.