Section 3- Tell Us Your story

Our associates bring a wide variety of backgrounds and experiences to their work experiences and would like to hear more about yours.

During Tell Us Your Story, you’ll tell us about the background and work experiences that have shaped who you are.

Keep in mind:

  • Be open and honest
  • Work quickly; don’t spend too long on any one question
  • Once you respond, you’ll automatically advance
  • You can only go back one question
  • Takes approximately 3 minutes
  • Number of questions 22

1. How do you think your last supervisor would rate the quality of your work compared to others?
The very best
Among the best
Above average
Average
Needing some development
Needing substantial development

When asked questions about how your supervisor would rate your performance, don’t be afraid to toot your own horn! Give yourself the benefit of the doubt and show that you have confidence in the quality of your work.

2. How many unexcused tardies did you have per month at your most recent job?
None
1-2
3-4
5-7
8-10
More than 10

The USPS expects Mail Handlers to be reliable and punctual. When providing a response to this question, you want to have no instances of unexcused tardies per month. Once you are hired by the Postal Service, you must serve a 90-day probationary period. If you do not meet performance standards and expectations during the probationary period, you may be dismissed.

3. How much experience do you have working in physical labor jobs?
None
Less than 6 months
6 months-1 year
1-2 years
2-5 years
5-10 years
More than 10 years

Although the Postal Service does not require experience for entry-level jobs, it is beneficial if you have worked in a similar role or performed some of the same related tasks. It is possible the candidate has never worked in a similar role. Keeping in mind that you want to present yourself in the best possible light, you should think of past jobs where you can draw some similarities. Don’t forget to consider volunteer work.

4. How do you think your most recent supervisor would rate your reliability compared to others?
The very best
Among the best
Above average
Average
Needing some development
Needing substantial development

Dependability and promptness are characteristics that the USPS look for in a Mail Handler Associate. Answer honestly but also give yourself the benefit of the doubt. Keep in mind any situation where you may have been asked if you could work overtime, come in early or stay late and you accepted to do so where your coworkers may have declined. That would be a good example of you demonstrating the very best reliability compared to others.

5. How do you think your supervisor would rate your verbal communication skills compared to others?
The very best
Among the best
Above average
Average
Needing some development
Needing substantial development

Truthfully, you probably don’t know how your supervisor would rate others. So how would you know how that person would rate you in comparison to them? It would be unfortunate if you assumed your supervisor would rate your communication skills as “Average” but when contacted they stated your skills were “Extremely high”. Unless you know for a fact how your supervisor would rate your verbal communication skills compared to others, you should consider how you would rate yourself when providing a response and think highly of yourself.

6. How many times can you have an unexcused absence before being formally disciplined?
None
1-2 times per year
3-4 times per year
5-7 times per year
8-10 times per year
11-15 times per year
More than 15 times per year

Unexcused absence disrupts the flow and functionality of a company. If you call out of work at the last minute, that impacts supervisors, coworkers and customers. As you know, the role of a mail carrier greatly involves team work and tight deadlines, therefor the USPS is looking for candidates who have little to no absences and do not tolerate tardiness.

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