4. How many different companies have you voluntarily left in the last 4 years?
0
1
2
3
4-5
More than 5
Not applicable

If you voluntarily leave one job within a year it doesn’t necessarily look bad. One instance is not a pattern of behavior. There may have been special circumstances which compelled you to leave. For example, perhaps you relocated to a different area, or had to stay home to take care of a sick family member. But if you have a habit of leaving jobs before even trying to work it out for a year, it reflects poorly on you. It suggests that you do not take your job seriously and you do not have an interest in resolving any issues so you may remain on the job long term. The USPS wants to Mail Carriers at will stay on the job long term and maintain a long-lasting career with the organization. That is because turnover is one of the biggest expenses that an organization may have. The ideal Processing Clerk will answer this question with “0” or “1”. Remember, your answer will need to be consistent with your work history.

5. How much experience do you have working and interacting with customers?
None
Less than 6 months
6 months-1 year
1-2 years
2-5 years
5-10 years
More than 10 years

The USPS does not require Mail Carrier candidates to have prior experience in the role or with interacting with customers. However, having experience is helpful. That means less training may be required. This question does not ask about experience in a job, just about experience and interaction with customers. Think back to any time you worked with customers such as selling Girl Scout Cookies with your children, volunteering at church, or other similar instances.

6. How many different jobs have you left voluntarily in the last 4 years?
0
1
2
3
4-5
More than 5
Not applicable

This question is similar to the previous one where you were asked how many different companies you have left voluntarily in the last 4 years. This assessment may sometimes rephrase or reword parts of the question to see if you are being honest and consistent with your responses. Consistency is very important as it speaks to honesty.

7. How do you think your last supervisor would rate the quality of your work compared to others?
The very best
Among the best
Above average
Average
Needing some development
Needing substantial development

When asked questions about how your supervisor would rate your performance, don’t be afraid to toot your own horn! Give yourself the benefit of the doubt and show that you have confidence in the quality of your work. USPS is looking for Mail Carriers with either the best or among the best quality in their work.

8. Have you ever quit a job before finding a new one?
Yes
No
Not applicable

There is no one answer that is better than the other here. The USPS is attempting to determine how honest you are by comparing your response with the information you provided in your work history. Specifically regarding the reason you left previous jobs and when.

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